Frequently Asked Questions

General Inquiries

Any discounts on Bulk Orders?

Absolutely. Please learn more about the conditions for bulk order discounts here.

 

Would you sell our products?

No, we only sell the product brands we currently have on the website and in stock.

Payment Method

We accept Visa / Mastercard credit cards and Interac e-transfer. 

Shipping

We ship all orders within 24 hours of receiving the payment on business days.

Where do we ship?

We provide domestic shipping for Canada and USA.

 

What shipping method?

We ship via Canada Post Xpress. Delivery times may vary; typical delivery times are 3-5 business days.

 

What is the shipping cost?

There is a flat rate of $25. Free shipping on orders over $1000.

 

Is there a tracking number?

After the order has been shipped, we will email you a tracking number to notify you of the package.